Did you just purchase or lease a 2024 Kia Sorento? Then, you need to get yourself well informed about the common problems with your vehicle before you put your vehicle on the road! Some people have purchased defective vehicles without knowing!
Let’s explore the common problems with 2024 Kia Sorento, some complaints made by customers and how you can pursue a lemon law claim with our lemon law attorney if your vehicle is truly a lemon.
Common Problems with 2024 Kia Sorento
If you have noticed issues such as electrical malfunctions, transmission problems, brakes and steering problems and issues with your vehicle’s dashboard lights, you might want to pay attention to the following.
Here, we will briefly explore the different problems other users have had with their vehicle, as well as the NHTSA recalls on them(if available). These problems include:
Electrical Malfunctions
One of the common problems with 2024 Kia Sorento are the issues with the electrical systems.
Several owners have reported issues with their vehicle’s thermostat, an issue which affects the cooling system of the vehicle and causes it to overheat.
Similar issues that could lead to your vehicle overheating could include: a leak in the cooling system, a problem with the coolant, a blockage in the coolant hose, an issue with the radiator or a broken water pump. You need to take your vehicle to a mechanic or a Kia dealership if you notice frequent overheating.
Other reported electrical system issues are, failures in the vehicle’s rear system motors. This can affect the usage of the windows at its rear. Also, malfunctioning blend door actuators in the HVAC system, which can cause fluctuations in the cabin temperature.
If your vehicle has any of these problems, you should run to a Kia dealership to have them checked!
Transmission Problems
The 2024 Sorento has a two-engine option and is available with front- or all-wheel drive. It can use an eight-speed automatic transmission and the hybrid model uses a six-speed automatic.
But, some owners have reported issues such as delayed engagement of gears, unusual noises and vibrations and in some cases loss of power!
A customer even lamented on KBB that that car had been a nightmare to them because they have had to visit the dealer’s shop multiple times just in 6 months of use!
If you notice any of the signs listed above, make sure you take prompt steps.
Brake Malfunctions
There have been a number of reports on issues with the 2024 Kia Sorento’s service breaks as well as scary stories reported by different owners.
Once, an owner reported that their vehicle’s brakes did not engage while driving coupled with the fact that all the dashboard lights were all going off at the same time. This was such a scary experience from the driver. If you were in this shoe, how would you have reacted?
Plus, there have been instances where the vehicle’s brakes completely failed or even malfunctioned, and so drivers have had to experience near misses with pedestrians on the road or even close car crashes.
Given the weight of these issues, you might want to take your car to your dealer immediately you notice issues with the brakes.
Steering Problems
Due to the severity of the issues with the Kia Sorento’s steering, there had to be a recall on the vehicle by NHTSA.
First, the vehicle’s power steering reportedly failed because the motor-driven power steering (MDPS) wiring harness was misassembled.
Second, the misassembled wiring harness began to rub against the steering shaft and it was noted that it could lead to a loss of power steering assist.
Lastly, these things can increase the risk of a crash in the vehicle.
So, Kia had to issue a recall for 95 Sorento vehicles under NHTSA Campaign Number 24V-287. If your vehicle has issues with the steering, you might want to reach out to your Kia dealership and they would help you fix the issue at no cost.
To contact Kia customer service, dial 1-800-333-4542 or dial the NHTSA Vehicle Safety Hotline at 1-888-327-4236.
Dashboard Lights Malfunctions
Based on the reports made by owners, the issues with the brake have been accompanied by issues with the dashboard. For example, fluctuating lights while trying to engage brakes – and in some cases, where the brakes totally stop working, the illuminating lights can be destabilizing.
If you notice an issue with your breaks or the dashboard lights, go to your mechanic or car dealership to help fix it!
If you’re considering other Kia SUVs, the 2024 Kia Telluride has also experienced similar problems worth reviewing.
Consumer Complaints on the Common Problems with 2024 Kia Sorento
Some of the consumer complaints about the common problems with 2024 Kia Sorento include:
A customer on Edmunds complained that:
“I’ve had this vehicle for 6 months. 7k miles on it. During mid drive the transmission went out. It was a very scary experience. Luckily, I was not in the freeway. When I was able to coast to a safe spot; I turned the vehicle on and off; it let me make it one block to my home. My husband immediately test drove it (mechanic) and it happened to him. He said that he just parked and sat in park for a few minutes. He reversed it out of the parking spot he was in and it let him drive back home. No alerts came up on the dash or the Kia app. Everything comes back as working and fine. The Kia dealership we bought it from looked panicked when it was towed in to them. I am now doing the waiting game to find out how long I will be without it. I have kept up on all maintenance, to make sure they can not deny the warranty if a problem were to come up.”
A complaint on NHTSA include:
“On two separate occasions, my 2024 Kia Sorento has activated its automatic emergency braking system, as if anticipating a potential forward collision on an empty Florida highway. The dashboard lights illuminate precisely before the forward collision warning and emergency braking lights activate and commence engaging. Since then, I have noticed a loose sensation in the steering wheel and a diminished braking response. Also the screen on dash will randomly shut down and will not allow me to check my vehicle systems or to Kia connect.”
Another Complaint on NHTSA include:
“All dashboard lights turned on and were orange during two separate instances. During both instances I went to brake and nothing happened. Eventually the brake finally engaged. On one of the instances the brakes took ~5 seconds to re-engage while coming to a traffic light stop. There were two pedestrians that I almost hit before they re-engaged.”
How to Seek Lemon Law Solutions for your 2024 Kia Sorento Problems
You might be wondering what a lemon means. A lemon is a vehicle which has a substantial defect that impairs its use or value which has proved un repairable even after multiple attempts.
For example, if you newly purchased a 2024 Kia Sorento and it has any of the Common Problems with 2024 Kia Sorento, say the steering and you have tried to repair it multiple times, but it keeps having the same fault. That kind of vehicle is a lemon.
But you might ask yourself, “do I not have any option but to accept my fate that I have wasted my money on a defective vehicle?”. “No!” And that is where lemon law comes in.
Under lemon law, you can be able to fight for your rights to a non-defective vehicle. There are several laws under the lemon law and the provisions differ slightly by state. For example, there is the California Lemon Law, which defends owners who have purchased defective vehicles in California.
Typically, these laws can help you fight and get the compensation you deserve. If you win your lemon law claim, you can be entitled to:
- A replacement vehicle
- A refund
- A compensation
So, if you are experiencing any of the Common Problems with 2024 Kia Sorento persistently, you might want to pursue a lemon law claim. If you want to, you should work with a professional lemon law attorney to guide you through the process.
Hire a Lemon Law Attorney If You’re Grappling with 2024 Kia Sorento Problems
At Lemon Law Assist, we are keen on fighting for our clients until they get the compensation they deserve for their defective vehicles.
With our team of qualified attorneys and our track record of successful lemon law cases, you have no doubt that your case will be professionally and expertly reviewed, handled and pursued until we get you back on the road. Contact us today!
Frequently Asked Questions
How long do I have to file a Lemon Law claim for my 2024 Kia Sorento?
The time limit, or statute of limitations, for filing a Lemon Law claim varies by state—typically between 12 to 24 months from the date of delivery or within the first 18,000–24,000 miles. Check your state’s specific lemon law for exact deadlines.
Does Kia offer a buyback program for defective vehicles?
In certain situations, yes. If your case qualifies under lemon law or through Kia’s customer service program, they may offer a buyback, replacement vehicle, or financial compensation. However, this typically requires formal documentation and persistence.
What if the dealership refuses to acknowledge the issue?
Continue documenting your experiences, escalate the issue to Kia’s corporate customer service, and consult a lemon law attorney to explore your legal options.
Is my lease covered under Lemon Law, or just purchases?
Yes, lemon laws generally apply to both purchased and leased new vehicles. As a lessee, you still have rights if your 2024 Sorento is defective.
What is Kia’s basic warranty coverage for the 2024 Sorento?
Kia basically offers:
5-year/60,000-mile basic warranty
10-year/100,000-mile powertrain warranty
5-year/100,000-mile anti-perforation warranty
5-year/60,000-mile roadside assistance
Citations
- 2024 Kia Sorento Hybrid. (2024). KBB. https://www.kbb.com/kia/sorento-hybrid/2024/consumer-reviews/
- NHTSA. (2024). NHTSA. https://www.nhtsa.gov/vehicle/2024/KIA/SORENTO/SUV/FWD#complaints
- 2024 Kia Sorento Reviews. (2024, March 18). Car and Driver. https://www.caranddriver.com/kia/sorento-2024
- (2025). Edmunds.com. https://www.edmunds.com/kia/sportage/2024/consumer-reviews/
